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Wednesday, September 14, 2011

Use of posture, facial expression, gestures and voice quality in effective oral communication.


Functions of Nonverbal Communication:

Majority of miscommunication is because of misunderstanding of non-verbal cues used by speakers or listeners. verbal communication must be supported by non-verbal cues and must not be in conflict with your verbal messages. A badly conveyed message creates frustration and makes the desired feedback ineffective. The following non verbal cues are important because:

Posture: Posture helps in determining someone’s personality or mood. For example: people who stand up straight and have an erect bearing tend to be very confident while stooping posture seems to be having little confidence.

Facial expression: It includes the movement of one’s eyes, nose lips and combination of all facial limbs. They convey powerful signals of liking or disliking and almost

Gesture: hand and body gesture may clarify the spoken words

Eye: Every limb may tell lie but eyes never tell lie. Eyes are always open to penetrate in others mind so maintaining  eye contact during oral presentation provides you effective feedback to make your self more effective in communication.

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